At Glovasi (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at www.glovasi.com, make a purchase, or interact with us in any way. By using our website, you agree to the terms described in this policy.

1. Information We Collect

We collect several types of information to provide you with a seamless shopping experience and to improve our services:

Personal Identification Information:

  • Full name, billing address, and shipping address
  • Email address and phone number
  • Payment information (credit/debit card details processed securely via encrypted payment gateways)
  • Account login credentials (if you create an account on our website)

Automatically Collected Information:

  • IP address and browser type
  • Pages visited, time spent on the site, and referring URLs
  • Device information including operating system and screen resolution
  • Cookies and tracking technologies (see Section 1.6 for details)

Information You Provide Voluntarily:

  • Communications submitted via our contact form or customer support email
  • Product reviews and feedback
  • Newsletter subscription details

2. How We Use Your Information

The information we collect is used strictly for legitimate business purposes, including:

  • Processing and fulfilling your orders, including coordination with shipping carriers
  • Sending order confirmations, shipping notifications, and delivery updates
  • Providing customer service and responding to your inquiries promptly
  • Improving the functionality, design, and content of our website
  • Sending promotional emails and special offers (only with your consent; you may opt out at any time)
  • Detecting and preventing fraudulent transactions or unauthorized access
  • Complying with applicable legal obligations and resolving disputes
  • Analyzing site traffic and shopping behavior to improve user experience

3. How We Share Your Information

Glovasi does not sell, rent, or trade your personal information to any third party for marketing purposes. However, we may share your information with trusted service providers in the following limited circumstances:

  • Shipping Partners: We share your name and delivery address with UPS and other shipping carriers to fulfill your order.
  • Payment Processors: Your payment details are securely handled by PCI-DSS-compliant payment processors such as PayPal, Stripe, or your card issuer. We do not store your full card number on our servers.
  • Technology Providers: We may share data with website hosting, analytics, and marketing platforms solely for operational purposes.
  • Legal Compliance: We may disclose your information if required by law, court order, or government authority.
  • Business Transfers: In the event of a merger or acquisition, customer data may be transferred as part of the business assets.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Order records are typically retained for up to seven (7) years in accordance with U.S. tax and business regulations. You may request deletion of your account and associated data at any time by contacting us at support@glovasi.com.

5. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting support@glovasi.com.
  • Data Portability: Request that your data be transferred in a machine-readable format.

To exercise any of these rights, please contact us at support@glovasi.com or call +1(737) 244-0873. We will respond to verified requests within 30 days.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, shopping cart contents, and login status.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, login session).
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements based on your interests.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of our website.

7. Security of Your Information

Glovasi is committed to protecting your personal data. We implement industry-standard security measures including SSL/TLS encryption, secure payment gateways, and regular security audits. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and to notify us immediately at support@glovasi.com if you suspect any unauthorized access to your account.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal data, please contact us immediately at support@glovasi.com and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy. We recommend reviewing this policy periodically.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

  • Email: support@glovasi.com
  • Phone: +1(737) 244-0873
  • Address: 2053 Colquitt ST, Houston, TX 77098, United States